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I would like to use automation for a post, which would require the follower to provide their email address, but it seems that this is a mandatory requirement. Let me explain:

It seems that the user is forced to send me their email address in order to receive something in return.

In automations, I would like the email request to the follower not to be mandatory or, in any case, to be optional, even if something is provided in return.

Because it seems that the flow is:

DM from the follower

Email request to receive the link or tool.

Am I missing something?

Hey ​@Semantia 

Are you using the “quick automations” template?
This one 👇🏼


If so, you can send the link without asking their email.
The “They will get” section you have an option to ask (or not) for their email to send the link

 

 

Keep it disable to not request their email to send the link.

Let me know if this helps 🙂

Thank you very much, but that's not what I meant. Please forgive me, but I'm Italian and my English may not be very good.

I want to ask for an email address, but I don't want it to be mandatory in order to receive something in return.

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