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🚨 Question about Monitoring User Inactivity During the Entire Flow 🚨

  • March 31, 2025
  • 1 reply
  • 24 views

Barak3105

Hi everyone! I’d love your help with something 🙏

In my current flow, I’m collecting user input through buttons and data collection (like asking for a name). My question is:

👉 Is it possible to automatically monitor user inactivity across the entire flow (not just in specific modules), and send a follow-up message if the user doesn’t respond — either by not selecting a button or not filling out a data field?

I’m looking for a way to set this up globally across the flow rather than manually adding delays and conditions after every question.

Is there a best practice or workaround to achieve this?

Thanks in advance! 🙌

Best answer by Fabio Gaulke

Hi, ​@Barak3105!

 

I don't know a single automation tool/ platform that offers this kind of “monitoring” without a ton of conditioning in the flow…

 

The only way you could achieve something similar is using Data Collection to almost everything, including buttons/ quick replies…

 

And yes... it's a lot of work. 😅

1 reply

Fabio Gaulke
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  • Manychat Community Moderator
  • Answer
  • April 3, 2025

Hi, ​@Barak3105!

 

I don't know a single automation tool/ platform that offers this kind of “monitoring” without a ton of conditioning in the flow…

 

The only way you could achieve something similar is using Data Collection to almost everything, including buttons/ quick replies…

 

And yes... it's a lot of work. 😅