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Question

Quick Replies not showing for users

  • April 26, 2024
  • 2 replies
  • 140 views

Edern

Found out that instagram quick replies in automations doesn’t seem to work when user is on their desktop using the website, only seems to work on app. 

is there any work around for this to make it appear on the website as well?

2 replies

Gustavo Boregio
Forum|alt.badge.img+6
  • Manychat Community Moderator
  • 2821 replies
  • April 26, 2024

Nope, this is (one of many) known issues with IG on Desktop.

Luckily all IG traffic usually comes from the mobile app.


RomyM
  • Up-and-Comer
  • 3 replies
  • June 17, 2025

Just a shame it also doesn't work reliably on mobile.