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Quick reply buttons not working

  • September 24, 2025
  • 9 replies
  • 133 views

Matias

Hi everyone,
I was wondering if anyone else is experiencing problems with the quick reply feature. I have an automated flow that was working just fine. However, since last night it has stopped showing the quick reply buttons, and therefore the flow stops at the first step of the process.

Thanks in advance!

Matias 

Best answer by Raquel C

Hi all! As ​@JoannaJ said, Meta has confirmed that this issue is now resolved.

Thank you for your patience! we know how frustrating this may have been, and your reports helped us identify and resolve it quickly.

Thanks again for your support!

 

9 replies

  • Up-and-Comer
  • 1 reply
  • September 24, 2025

Hi’ same problem here… 

 


JoannaJ
  • Up-and-Comer
  • 3 replies
  • September 24, 2025

Yes! same same… did my research and found out that i wasn’t the only one. According to chatgpt haha needs like up to 48 hours to work well again. Does anyone know how we can revert this issue to manychat support? 


markus1357
  • Up-and-Comer
  • 1 reply
  • September 24, 2025

Hi, same problem here!


JoannaJ
  • Up-and-Comer
  • 3 replies
  • September 24, 2025

please anyone, if you see it working again please let us know here. Appreciated 🙏


Stfno
  • Up-and-Comer
  • 1 reply
  • September 24, 2025

Same Problem. The Quick Reply bottom doesn’t show. I manage to solve it with the automated reply with Keyword but it’s messy. I reported and opened a ticket.


  • Up-and-Comer
  • 3 replies
  • September 25, 2025

Same here… since 1.5 days now. Let me know if anyone found a fix! 


Fabio Gaulke
Forum|alt.badge.img+3
  • Manychat Community Moderator
  • 1404 replies
  • September 25, 2025

Hi, folks!!

 

 Manychat's team just posted about the issue:

 

They're aware and working with Meta to fix it as soon as possible. 🙌

A workaround for now is switching your Quick Replies to Buttons:

 


JoannaJ
  • Up-and-Comer
  • 3 replies
  • September 26, 2025

guys its working again! 


Raquel C
Manychat Team Member
Forum|alt.badge.img+3
  • Manychat Community Manager
  • 237 replies
  • Answer
  • September 26, 2025

Hi all! As ​@JoannaJ said, Meta has confirmed that this issue is now resolved.

Thank you for your patience! we know how frustrating this may have been, and your reports helped us identify and resolve it quickly.

Thanks again for your support!