Skip to main content

The Quick Reply issue was resolved last night. However, the moment I reconnected my Instagram account, I immediately received a 7-day messaging restriction. This is unbelievable. My bot didn’t even send a single message to anyone, yet I was banned right away.

I can’t be the only one experiencing this. I’ve been using my ManyChat bot for months without any issues, and I haven’t made any changes at all. The only thing I did was reconnect my account to ManyChat and refresh the permissions.

Who can help me with this? I got a 7-day messaging ban, and there’s no way to report this problem to any Instagram official. I already waited 3 days for the Quick Reply issue to be fixed, and now I’ll be out of work for another 7 days.

Hello ​@zel123 ,

I suggest checking this Manychat help article, which lists several important points that can cause issues with your Instagram connection:
https://help.manychat.com/hc/en-us/articles/14281308423452-Instagram-automation-troubleshooting

It’s important to understand the reason for this restriction to prevent it from happening again. At the end of the article, there is also a link to contact the Manychat Support team directly, which can help with this situation.