Hi everyone,I’ve been struggling with an issue where Quick Replies are not working at all.Here’s what I’ve already tried: Refreshed permissions multiple times Removed and re-activated my Facebook/Instagram page several times Double-checked my automations and blocks to make sure there are no empty steps or button conflicts Despite doing all of this, Quick Replies still do not appear or function.Has anyone else experienced this recently? Any guidance from the ManyChat team would be greatly appreciated.

Solved

Quick Reply Not Working Even After Refreshing Permissions and Re-Activating Page

Hi everyone,
I’ve been struggling with an issue where Quick Replies are not working at all.

Here’s what I’ve already tried:

Refreshed permissions multiple times
Removed and re-activated my Facebook/Instagram page several times
Double-checked my automations and blocks to make sure there are no empty steps or button conflicts

Despite doing all of this, Quick Replies still do not appear or function.

Has anyone else experienced this recently? Any guidance from the ManyChat team would be greatly appreciated.

Best answer by Raquel C

Hi @zel123, Thank you so much for reporting this issue and giving all the details.

Meta has confirmed that this issue is now resolved.

Your report helped us identify and fix it quickly, and we truly appreciate your patience and support. 🤗

+3

Hi, @zel123!

Manychat's team just posted about the issue:

They're aware and working with Meta to fiz it as soon as possible. 🙌

@fabio.gaulke | @monada.ag

+3

Hi @zel123, Thank you so much for reporting this issue and giving all the details.

Meta has confirmed that this issue is now resolved.

Your report helped us identify and fix it quickly, and we truly appreciate your patience and support. 🤗