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Question

Refresh Permission Error in Messenger

  • March 25, 2026
  • 1 comment
  • 7 views

DabblingJen

Anyone who knows this issue? Our manychat was previously managed by a person who is no longer with us, and  our manychat is still connected to her FB admin account, we’re trying to refresh permission, even though I’m also an admin but it won’t go through.

What’s the best course of action?

Thanks!

1 reply

cata_rendon
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  • Community Moderator
  • March 25, 2026

Hi ​@DabblingJen , I think in this case only manychat support team can help you. Here is a guide on how to get Manychat's Support: How to get support from Manychat – Manychat Help

 

Hope this helps!

Catalina Rendón