at the top of my screen it always says I need to refresh permissions and it never works. My automations seem to be working but it worries me. It also shows my “company name” through Meta Business as a name that is NOT my business, it was a business I owned 5 years ago and it is no longer active. Any advice on what I can do?
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Hi,
It is possible that your IG account is attributed to this “wrong” Meta Business Suite.
But for that, you need access to this particular MBS and check if it is the case. Then you could remove it from the incorrect MBS and connect it to yours.
Check also if there's no old Facebook/ Messenger channel connected to your Manychat account.
This may take some time to check and adjust, but has the potential to solve this issue.
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