Skip to main content

I’ve set up a “comment to DM” automation in Manychat. A follower commented under my post, but I found out the comment has slight difference from the keyword trigger I set, so the comment and DM wasn’t sent to him automatically.

 

I then mortified the keyword in Manychat, since the comment has already been posted under my post, can I re-trigger the automatically, and send back my comment and DM to that follower? Or must I manually send the info to him?

@Squirrelgirl.wealth You cannot re-trigger it.

You can start a conversation with them manually from Meta and ask them to comment a specific keyword if you’d like.