I have a client who would like to have a ManyChat automation trigger when anyone comments anything on an ad (not sure if we will follow through with this idea as is, but I’m trying to gauge if it’s possible). Is there a way to do this? How does comment reply on an ad work — most of the automations I’ve built have been for organic content. Thanks!
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Running a ManyChat automation with ads
Best answer by rogerioaraujo
Hello
The comment reply trigger on Instagram is available only for regular or boosted posts. You can find more information about the limitations of comment replies in this Manychat article:
https://help.manychat.com/hc/en-us/articles/14281316989724-Instagram-Post-and-Reel-Comments-Trigger
+2Hello
The comment reply trigger on Instagram is available only for regular or boosted posts. You can find more information about the limitations of comment replies in this Manychat article:
https://help.manychat.com/hc/en-us/articles/14281316989724-Instagram-Post-and-Reel-Comments-Trigger
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