I have been setting an automation for the first time followers and it seems it’s not working quite well.
Question
Say hi to new followers automation NOT WORKING?
Are there things I have missed? Please let me know.
A few things to check:
1. Connection method - Follow to DM only works if you connected via ManyChat's "Unified Instagram onboarding." If you connected the old way (Instagram OAuth or Meta Business Suite), you'll need to reconnect.
2. One DM per user per week limit - Meta only allows ONE Follow to DM message per user per week. If your followers are following other accounts that use this feature, they might not get your message.
3. Only triggers once - If someone unfollowed and refollowed, it won't trigger again.
What's happening specifically, not triggering at all or just for some followers?
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