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Question

Say Hi to new Followers not working

  • December 2, 2025
  • 1 reply
  • 16 views

socialchat

When I had my free trial it worked fine, but now that I am a Pro user it isn’t working anymore. Please advise on how to fix this. I tried the delay and then removing the delay and still no luck. 

 

1 reply

Gustavo Boregio
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  • Manychat Community Moderator
  • December 5, 2025

Hey ​@socialchat try Refreshing Permissions - this is the first step to try whenever you have issues.

https://help.manychat.com/hc/en-us/articles/14281464342684-Refresh-permissions

If this still fails, get in touch with support. This is still a new feature and Meta is still ironing out glitches. The support team will be better positioned to help you.