Like if you have this same issue ‘cause this is extremely frustrating and I’ve seen too many posts regarding this.
Other automations are working. I’ve tried refreshing permissions and tried contacting support. They have not been helpful at all. I followed support’s recommendation to the T and it still it isn’t working. And now support is just ghosting me..
Terrible customer service.
Anyone have any actual solutions?
Question
"Say Hi to New Followers" not working
same here!
e of being unable to completely connect IG to MC. The refresh permissions button remains after troubleshooting throught FB, IG and MC. DM to Followers is one of my automations that is not function. None of them are. Can they even work if the refresh permission button persists?
Hi there, I’m having the same issue. So not sure when they’re going to solve this bug.
I’m having the same issue. In november when i set up this feature for one IG account it was still working but yesterday when i set it up to another IG account it’s not working. I’ve refreshed the permissions and checked that the messages in IG are permitted. Has anyone resolved this yet?
same here
This is the notification I now get. Seems that Instagram has changed permissions. Anyone here who knows what’s going on?
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