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Send WhatsApp events to META - From Manychat

  • November 25, 2025
  • 2 replies
  • 38 views
Para Mayoristas Col

I'm relatively new to ManyChat, but I have a specific question:

I'm having trouble sending sales information from my WhatsApp channel to META. I create a new flow and add a META ACTION/EVENT at the end, but ManyChat won't let me select the pixel to which I want to send this information.

Also, the "META ACTION/EVENT" field in the flow only allows me to enter the sale price. This doesn't make sense because I have over 200 products, and the price changes constantly; it's not fixed. How can I send the exact price to META through the pixel?

How can I solve these two problems? Could someone help me?

      2 replies

      cata_rendon
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      • cata_rendon
      • Manychat Community Moderator
      • November 25, 2025

      Hola ​@Para Mayoristas Col , are you using the end event to Meta Conversions API? You can check this guide on how to use it:  https://manychat.com/blog/ditching-the-data-overload-with-capi/

      Also, for dynamic pricing with your 200+ products, you can use System Fields to capture the actual purchase price. Set up a custom field in your Manychat flow to store the product price, then reference that field in your conversion event rather than entering a fixed amount. 

      Hope this helps!

      Catalina Rendon

      https://www.dominariai.com | www.linkedin.com/in/catalina-rendon-gamboa
      ap-st
      • ap-st
      • Up-and-Comer
      • January 14, 2026

      Hola ​@Para Mayoristas Col , are you using the end event to Meta Conversions API? You can check this guide on how to use it:  https://manychat.com/blog/ditching-the-data-overload-with-capi/

      Also, for dynamic pricing with your 200+ products, you can use System Fields to capture the actual purchase price. Set up a custom field in your Manychat flow to store the product price, then reference that field in your conversion event rather than entering a fixed amount. 

      Hope this helps!

      Catalina Rendon

       

      Thanks for the suggestion.

      Just to clarify: is it actually possible to reference a Custom Field or System Field for the price/value in the Conversion Event? From what I can see, that field seems to accept only a static numeric value, and I don’t see an option to dynamically pull in a field.

      Am I missing a step or a specific setup to make this work?
      ​@cata_rendon 

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