Hi everyone,
I have a quick question. Is it possible to send abandoned cart messages to customers through a WhatsApp template when integrating WooCommerce with ManyChat? I’d really appreciate any insights or experiences you can share.
Samar Abbas
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Hey,
Yes, it is possible!
You can do it using Make, Zapier or n8n.
First, you’ll need to create the contact on Manychat, using Manychat’s API (https://api.manychat.com/swagger), and then, send them the WhatsApp template.
I hope this helps
There is no abandoned cart module in Make.com.
You have to gather the information on WooCommerce, check if the purchase was completed, and if not, follow the instructions I said above.
WooCommerce → gather the customer information (to a CRM/Google Sheets) → use Make to send the WhatsApp templates
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