Hi,
I’m trying to figure out if it’s possible, to send multiple messages to the same person in when they are commeting on the same Facebook post, with different Keywords.
Example:
Peter is commenting on Facebook post 1 with “Yes E-book”. Then he is sent a message.
Peter is commenting on the same Facebook post (Facebook post 1) with “Yes Video”. Then he is sent a message (or the same message).
So the same person is commenting on the same Facebook posts, and each time he is commeting a specific word, then he is sent a message. (It’s okay for it, to be the same message he recieves)
I just want to sent the same person, the same message, each time he is commeting a specific word on the Facebook post. :-)
Looking forward to hear from you - This is urgent.
Best regards
Martin
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Hello
The comment reply automation only responds to the first comment a user makes on each post. Even if there are two triggers in different flows, once the user activates the first one, the second will not work for them on that same post.
You can learn more about Facebook comment reply automation in this Manychat help article:
https://help.manychat.com/hc/en-us/articles/14281386567836-Facebook-Comments-Trigger
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