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Setting Up a Reminder for Unanswered Quick Replies in ManyChat

  • March 2, 2025
  • 1 reply
  • 43 views

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How can I set up a reminder if the user doesn’t click on any of the quick replies?

Please note, I don’t want to use Multiple Choice; I only want to trigger a reminder when no quick reply is selected. Is there a way to automate this in ManyChat?

 

Best answer by rodrigo_silvano

Hey, ​@samar 

 

When you’re setting up your quick replies, you can choose what to do if the user doesn’t engaged or type anything.

 

Let me know if this helps 🙂

1 reply

rodrigo_silvano
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  • Manychat Community Moderator
  • Answer
  • March 3, 2025

Hey, ​@samar 

 

When you’re setting up your quick replies, you can choose what to do if the user doesn’t engaged or type anything.

 

Let me know if this helps 🙂