Smart Delay Not Working for FB and IG messages

Hey ​@reh4354 what was the original trigger that started the automation?

Could you share a screenshot of your setup to help us understand what you were trying to do and what the issue might be?

Thank you. for helping. I appreciate it.

Here’s a screenshot of the IG automation.

Your screenshots actually show the answer. Look at the numbers: Smart Delay says 2 passed, but Send Message #1 says 0 sent. The delay fired fine, Meta refused the message.

Here's the mechanic nobody tells you: a comment trigger gives you exactly one private reply, and it does not open a messaging window. A link-button click doesn't open one either, tapping out to a webpage isn't an inbound message. So when your delay finishes, there's no window to send into, and the follow-up gets dropped. That happens at any delay length, it's not your timing code.

The fix is to earn a reply before the sequence continues. Instead of only a URL button in message 1, add a quick-reply button ("Send me the audio") or ask them to reply with a word. A tap on a quick reply counts as the person messaging you, that opens the window, and then your Smart Delay and follow-up will send. Your delivery stats will flip from 0 the moment the sequence starts requiring that interaction first.