Hi all,
I hope you're good. Just seem to be having a bit of trouble with my automation today. I have it set up so that when someone replies to my reel with the required emoji, in this case a thumbs up, then they get sent a message with a free download.
I have refreshed permissions, but for some reason, not everybody that replies is getting the auto reply. Just wondered if anyone might be able to suggest some other things I could try?
I duplicated a previous automation which worked perfectly and just adjusted the text and the post the automation was attached to so I hoped it would work fine.
Any help greatly appreciated.
Thanks!
Sho