Hi everyone,
I’m trying to figure out whether there is a way to use a keyword trigger or at least a workaround to start an automation whenever a user sends a file through WhatsApp.
More specifically, I’d like to trigger a flow when someone uploads a document such as a PDF.
I’ve tried using conditions such as "message starts with https" and "message contains pdf", based on the way files appear in the Inbox as links (for example: https:// manybot-files.manychat dot io/example.pdf), but that approach didn’t work for me.
Any suggestions would be greatly appreciated.