Stop Whatsapp co-existence triggering automation

Hi ​@CBA What I do to prevent that is to deactivate the “Default Replay”, you can find it in the main menu.

Also your team can manually stop the automations when they go live in the chat by clicking “Pause”. 

Hope these tips help.

Cheers! cata rendon

If i replace the default reply with my own is it possible to limit the triggering to once per 24 hours?

​@CBA yes, there’s an option to trigger it every time or once every 24 hours.

Sorry to be demanding. Can you help clarify how/where this option is? I only seem to see it in the default reply automation, but none other seem to show this option in the same place.

If you open the flow and click on the trigger you can select when it trigger:

If you open the flow and click on the trigger you can select when it trigger:

 

Thank you, I realise the confusion, i was asking about for other keyword trigger automations?

I guess it is not possible and i have to use another method?

For keyword triggers you need to build it yourself.

You can do it by tagging the user when they receive the message, then set a delay or rule to remove the tag 24 hours later.

Then, at the beginning of your automation, you put a condition, so you only send the message ig they do not have the tag.

Hope this helps!

Thank you once more!