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Question

Sudden bug: users reply to DM but flow stops + “not following” error

  • October 22, 2025
  • 3 replies
  • 63 views

Cypher

Hey everyone,

Is anyone else having this issue lately?

My flow worked perfectly before:
1️⃣ User comments “skills”
2️⃣ They get a DM asking to reply “cypher”
3️⃣ When they reply “cypher,” the flow should continue

Now nothing happens after they reply.
If I reply “cypher” myself, the next message appears — but it still says the user isn’t following me (even though they are).

I already refreshed permissions 3 times, nothing changes.
I’m getting 50+ DMs per hour stuck like this, it’s chaos.

Anyone else seeing this bug or found a fix?

3 replies

SamSoma
  • Up-and-Comer
  • 5 replies
  • October 22, 2025

I have the same issue, I have gone manual to keep up, not ideal!


Cypher
  • Author
  • Up-and-Comer
  • 3 replies
  • October 22, 2025

Any update on your side? 


SamSoma
  • Up-and-Comer
  • 5 replies
  • October 22, 2025

On facebook it is saying the handover protocol is disabled while they migrate to conversation routing.