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Telephone number registration in facebook

  • May 31, 2025
  • 1 reply
  • 37 views

Rungreg

HI - I know its more a Facebook issue - but i dont find help on this and I want to use manychat to automate my whatsapp channel for my brand. However - I can not connect with manychat to it - it finds the account, it finds the number - but then somehow it doesnt work as it always says, that the number is already in use. 

 

So the problem is: I registered one number - and somehow i can not verify the number as it says “number is already being used. However - I have no where else the number registered. 

 

I have one business portfolio quoala.de, then I have one whatsapp account named Quoala. Then in the whatsapp manager i have this number registered - but as you can see - i cant verify it, as it is already in use. 

 

I would really appreciate if someone could help me with this.

 

 

Best answer by Fabio Gaulke

Hey, ​@Rungreg!

 

I'd suggest you delete/remove completely the number from your Business Suite and start registering it all over again right from Manychat. 

1 reply

Fabio Gaulke
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  • Manychat Community Moderator
  • 1404 replies
  • Answer
  • June 3, 2025

Hey, ​@Rungreg!

 

I'd suggest you delete/remove completely the number from your Business Suite and start registering it all over again right from Manychat.