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Testing the automation

  • April 22, 2026
  • 2 comments
  • 31 views
Alexandre_MTN

Hello everyone,

I'm new to Manychat and I'm running into a few issues.

The interface is super intuitive, but a few wrong settings and the whole workflow gets blocked—and I'm paying the price for it 🤣...

I'm looking for some info that I can't seem to find in the documentation:

Regarding workflow testing, I find the "Preview" feature to be quite limited. It doesn't necessarily test external requests made with AI, etc. Are there any other ways to test workflows? (I'm not looking for just a simple preview; I want to really stress-test my workflow!😁)

Thanks for your help, community!

Alexandre

    2 replies

    SumGeniusAI
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    • SumGeniusAI
    • Smooth talker
    • April 22, 2026

    Honest answer is Preview doesn't hit real API endpoints, so you'll never fully stress-test AI calls or webhooks through it. The only real way is a second IG/FB account you own as a test account and message it yourself with edge cases. Worth setting up if you're getting billed for misconfigured flows.

    logiofficiel
     

    Hey Alexandre 👋

    Quick answer on how to start from scratch first:

    In Manychat, go to Automation → Flows → + New Flow.
    From there you can either start with a blank flow or ignore templates and manually build everything step by step.

    Now regarding testing 👇

    1. Use a real test account (best way)
      Run the flow from your own Instagram/WhatsApp or a test user so you see exactly how it behaves in real conditions.
    2. Test step by step instead of only Preview
      Even if you use templates, don’t rely on Preview only. Trigger each step manually like a real user would go through it.
    3. For complex flows, rebuild a simple version first
      Sometimes I recreate the workflow from scratch just for testing logic. It helps you quickly spot where things break (AI step, API, conditions, etc.).
    4. Test external requests outside Manychat first
      If you use AI/API calls, always test them first in tools like Postman or directly in your AI provider before plugging them into Manychat.

    That’s the most reliable way to properly stress-test your workflows 👍

    Alexandre_MTN
    • Alexandre_MTN
    • Author
    • Up-and-comer
    • April 22, 2026

    Thanks for the reply !

    I've already tried that, but since this is a complex automation, I'm finding it hard to test effectively. I've even used up all my family's accounts 😅!

    I'm having trouble with the first 'Send a Message' block; the button isn't registering, so the rest of the flow doesn't trigger, even though it’s correctly connected to the next message.

    It’s very inconsistent. I managed to get halfway through once—I was able to capture the name and email—but it got stuck on the following message. The randomness of these issues is quite frustrating.

    Thanks again for your help!

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