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The code word on Instagram for the video stops working.

  • December 2, 2025
  • 1 reply
  • 5 views

Nika Prokhorchuk

 

In the previous funnel, there was a code word "WHAT" that stopped working, although it worked at the beginning. They thought it was too short.

They made a new funnel with the word "LESSON", it worked and at some point it stopped working. it was working perfectly when someone commented on that particular post. Manychat Automation sent links in their DMs. Currently, it is not sending,

Why is this happening? 

1 reply

cata_rendon
Forum|alt.badge.img+4
  • Manychat Community Moderator
  • December 2, 2025

Hi ​@Nika Prokhorchuk   I’m sorry to hear you’re experiencing again issues with your IG Comment Trigger.

A quick fix that often helps is refreshing your Instagram permissions in ManyChat.
You can do this by going to your ManyChat account and clicking Help → Refresh Permissions.

Here’s a step-by-step guide in case you need it:
https://help.manychat.com/hc/en-us/articles/14281308423452-Instagram-automation-troubleshooting

Additionally, right now there is an issue with IG  Automations that might be affecting the performance; you can check the status it by visiting the ManyChat Status Page, right know Meta team is investigating:
https://status.manychat.com/

Hope this helps!
Cheers,
Catalina R.