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Question

The ManyChat bot's replies are not showing up on the desktop version of WhatsApp Web, but they do appear on our mobile devices.

  • February 14, 2026
  • 0 replies
  • 5 views

wendap.mkt

For the past two days, we've been having problems with our WhatsApp messages and our bot. The ManyChat bot's replies are not showing up on the desktop version of WhatsApp Web, but they do appear on our mobile devices.

The ManyChat bot works and replies to messages, which are recorded in the ManyChat conversation and displayed perfectly on our mobile devices, but they don't appear on the desktop version of WhatsApp Web. When we log out of WhatsApp Web and re-link it using the QR code, the old messages do appear, but the new ones still don't.

Is there a reported bug or issue that could explain this?