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The new admin can't see the old automation flow

  • April 23, 2025
  • 1 reply
  • 41 views

yannie

I have now added a new admin to my ManyChat account to create and edit automation flows. However, this new admin cannot view or manipulate any flows in the Automation section, while the three old admins (including me) can still access and edit normally.

I checked the role and the new admin is also assigned "Admin" like the previous admins. I don't know why the rights are limited like that. Has anyone encountered a similar situation or know how to fix it?

Thank you everyone in advance!

Best answer by rodrigo_silvano

Hey, ​@yannie 

If your plan is the Manychat Pro, you can only have 3 team members (including the owner). If you subscribed the Inbox plan, you can have unlimited team members (you’ll pay per seat, per month).

Check the pricing plans here: https://manychat.com/pricing and here: https://help.manychat.com/hc/en-us/articles/14281088746652-Manychat-Inbox-pricing

 

Let me know if you have further questions 🙂

1 reply

rodrigo_silvano
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  • Manychat Community Moderator
  • 1002 replies
  • Answer
  • May 20, 2025

Hey, ​@yannie 

If your plan is the Manychat Pro, you can only have 3 team members (including the owner). If you subscribed the Inbox plan, you can have unlimited team members (you’ll pay per seat, per month).

Check the pricing plans here: https://manychat.com/pricing and here: https://help.manychat.com/hc/en-us/articles/14281088746652-Manychat-Inbox-pricing

 

Let me know if you have further questions 🙂