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TikTok auto-dm from comments?

  • June 19, 2025
  • 2 replies
  • 207 views

Renée

Is it possible to use Manychat to auto-dm from keyword comments on a reel? We do this for Instagram and wanted to start using it for TikTok, but it doesn’t seem to be an option when trying to set up the automation trigger. If anyone could help, that would be great! 

Best answer by rodrigo_silvano

Hey, ​@Renée 

At the moment, TikTok doesn’t support auto-dm from comments (coming soon 👀), but you can ask your audience to send you a private message instead!

Check this article: https://help.manychat.com/hc/en-us/articles/17961702404892-Use-cases-and-strategies-for-TikTok-automations-on-Manychat

 

Also, there are 7 ready-to-go templates that you can use. Go to automations tab → + New automation → Filter by TikTok channel

 

Let me know if this helps 🙂

2 replies

rodrigo_silvano
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  • Manychat Community Moderator
  • Answer
  • June 19, 2025

Hey, ​@Renée 

At the moment, TikTok doesn’t support auto-dm from comments (coming soon 👀), but you can ask your audience to send you a private message instead!

Check this article: https://help.manychat.com/hc/en-us/articles/17961702404892-Use-cases-and-strategies-for-TikTok-automations-on-Manychat

 

Also, there are 7 ready-to-go templates that you can use. Go to automations tab → + New automation → Filter by TikTok channel

 

Let me know if this helps 🙂


Renée
  • Author
  • Up-and-Comer
  • June 19, 2025

Obrigada ​@rodrigo_silvano! I appreciate your help 🤓