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TikTok Business Account & ManyChat — CNPJ verification issue

  • August 21, 2026
  • 0 comments
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Eranis Junior

Hi everyone! I’m trying to connect my TikTok account to ManyChat, but I’m having an issue that I believe may be related to a recent TikTok app update.

According to the ManyChat tutorial, I should be able to switch my TikTok account to a Business/Corporate Account. However, when I follow the steps in the current TikTok app, I don’t see an option to simply switch to a Business/Corporate Account.

The only option I’m seeing is “Business Verification”, which asks me to provide company information and upload CNPJ (brazilian documentation).

I don’t want to go through business verification or submit my CNPJ. I only want to change the account type so I can connect my TikTok account to ManyChat.

Has anyone experienced the same issue after the recent TikTok update? Is there another way to switch to a Business/Corporate Account without going through Business Verification or providing a CNPJ?

I’d really appreciate any help or guidance! 🙏