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Question

TOOK MY MONEY BUT DIDNT UPGRADE

  • Nov 5, 2026 10:27 AM UTC
  • 1 comment
  • 9 views

MANYCHAT just cashed 1000$ from my account to upgrade from PRO to Business but my account is still written PRO and there is no email to send, no options to open a ticket, I didn’t receive any invoice, where did this money go??

1 reply

rodrigo_silvano
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Hey ​@Amelie MOTION 

I’m sorry to hear that 🫤

You should use this link to open a ticket to the Manychat support team: https://help.manychat.com/hc/en-us/p/get_support_page

Please provide every information you have about this, and the team will look into it.