Trigger a flow or send content to a contact after the 24h messaging window

Question

Quick question:Is there any way to trigger a flow or send content to a contact after the 24h messaging window has closed?Looking for possible options like:- One-time notification (OTN)?- SMS or Email fallback?- Ads JSON or sponsored message trick?- External triggers via API or Zapier?Would love to hear what’s working for you allThanks in advance!

sajithmohan · Accepted Answer

Hi ​@FaisalRathor, The possibilities for sending messages/ flows after 24 hours window depends on the channels:Messenger: You can send messages after 24 hours window if they have opted for notification list.Instagram: Unfortunately there is no way to send messages after 24 hours window; you have use other strategies to have them opt-in again and keep in the 24 hours windowWhatsApp: You can send message templates (paid) after the 24 hours window.Hope this helps.Please feel free to let me know if you have any further question,Sajith

FaisalRathor · Answer

Hi ​@sajithmohan,If I send the OTN follow-up flow via the API, do I need to provide any special key or token, or just the subscriber ID is enough?Thanks in advance

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