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Question

Trouble connecting to all social platforms

  • February 11, 2026
  • 1 reply
  • 7 views
Bel.F

I’m currently trying to integrate ManyChat with our Meta account, but it’s showing that the account has already been linked. Unfortunately, we can’t locate which email address it was originally connected to.

How can I remove the linked email some how without having access to it and regain access?

    1 reply

    Gustavo Boregio
    Forum|alt.badge.img+7
    • Gustavo Boregio
    • Manychat Community Moderator & Expert
    • February 11, 2026

    Hey ​@Bel.F if you no longer have access to your old account, you’ll need to contact support to help you get access to it and move it to your new account.

    Make sure you include account names, any relevant emails addresses, and any other info necessary to help Manychat verify you’re the account owner.

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