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Trouble connecting to all social platforms

  • February 11, 2026
  • 3 comments
  • 32 views

Bel.F

I’m currently trying to integrate ManyChat with our Meta account, but it’s showing that the account has already been linked. Unfortunately, we can’t locate which email address it was originally connected to.

How can I remove the linked email some how without having access to it and regain access?

3 replies

Gustavo Boregio
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  • Community Moderator & Expert
  • February 11, 2026

Hey ​@Bel.F if you no longer have access to your old account, you’ll need to contact support to help you get access to it and move it to your new account.

Make sure you include account names, any relevant emails addresses, and any other info necessary to help Manychat verify you’re the account owner.


Bel.F
  • Author
  • Up-and-Comer
  • February 11, 2026

Thanks! I messaged the Support Assistant 2 days ago and still haven’t received a response. How can I contact someone? 


Gustavo Boregio
Forum|alt.badge.img+7
  • Community Moderator & Expert
  • February 12, 2026

@Bel.F you can try the support form at the bottom of this page:

https://help.manychat.com/hc/en-us/articles/14281086345244-How-to-get-support-from-Manychat