Hey, i have some frustration about this automation for instagram, when someone comments they click the button watch video after this it’s not possible to have a next step because you must have it on private reply, on facebook it works but it looks like instagram won’t accept this kind of automation i tried almost everything, does anyone know how to still connect these?
+3Hi,
Only the very first message in your flow needs to be set as a Private Reply, as that is the initial response triggered by the Instagram comment.
For the subsequent steps (such as the message that appears after they click your "watch video" button) you just need to change the message type configuration to within 24 hour window. Once you update that setting, the next step node will become available, and you will be able to connect the rest of your automation seamlessly.
I hope this helps! 🙌
Hi,
Only the very first message in your flow needs to be set as a Private Reply, as that is the initial response triggered by the Instagram comment.
For the subsequent steps (such as the message that appears after they click your "watch video" button) you just need to change the message type configuration to within 24 hour window. Once you update that setting, the next step node will become available, and you will be able to connect the rest of your automation seamlessly.
I hope this helps! 🙌
Hey Fabio, thanks! I found out 2 hours later😅. Thanks for the support!
greetings from Belgium!
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