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I have been working on an automation with Manychat ffor a while

But now I got a problem with syncing information from Google Sheets: When I use the “Get For by Value” function, it doesn’t save the imports I have to make.

In the past, I was able to do it, but it has been at least week since it doesn’t work at all:

 

I am exemplifying under here:
I choose the spreadsheet, lookup, etc as usual. But once I click on “save”, when I come back, the information on which info manychat should get from the sheet, gets cleaned as if I haven’t selected anything before

 

 

Am I doing something wrong? Is it a problem on Manychat platform?

 

Hey, ​@JulioHerrmann!

 

I've had similar issues before with some elements not being saved, and clearing the browser's cache/cookies solved the problem. I'd suggest trying that and then attempting to save the action again.

 

If that doesn't work, I believe the best option is to reach out to Manychat's support team: How to get support from Manychat – Manychat Help

 

Hope this helps!! 🙌

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