trying to save a trigger for whatsapp , error "wrong custom Ref parameter"

Hey, ​@sota! Have you tried to save it only with “Hi” (without the comma at the end)?

Any solutions to this? Having the same issue. A simple phrase like this: I am interested in learning more about your training.

isn’t working...

Hi ​@testingtate try to create a completly new flow with the trigger. Sometimes that helps. If nothing works, try to contact manychat support team, they should be able to help you. Here is a guide on how to get support: How to get support from Manychat – Manychat Help

Hope this helps,