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unable to connect my insta account to my manychart account

  • October 29, 2024
  • 1 reply
  • 61 views

Swarna

Hi everyone when I try login with my insta account it shows your account is already connected to your account and it shows that switch account then what should I do i have that account only

1 reply

Fabio Gaulke
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  • Manychat Community Moderator
  • October 30, 2024

Hi, @Swarna!

 

This means that your Instagram accounts is already connected to a Manychat account. If you don't know wich account it could be, get in touch with the Support Team to get help with that (https://help.manychat.com/)

 

And if you find out wich Manychat account has your Insta account binded to it, you can ask to change the ownership to your new account: https://help.manychat.com/hc/en-us/articles/15477944325916-How-to-transfer-ownership-of-the-Manychat-account