Skip to main content

Unable to connect my Instagram account to Manychat

  • April 12, 2025
  • 4 comments
  • 144 views
Request Sent

Issue:

I am unable to connect my Instagram account to ManyChat no matter what I try, and I keep getting the message "Request Sent". All the settings are correct. I was previously connected through the ManyChat app, but after Log Out, I can no longer reconnect.

I followed the instructions in Facebook Business Suite, and everything is set up properly. However, every time I try to connect, the "Request Sent" error appears and the connection still doesn't work.

Please guide me on what I need to do to resolve this issue

    4 replies

    rodrigo_silvano
    Forum|alt.badge.img+4

    Hey, ​@Request Sent 

    That means that the Instagram account is already connected to a Manychat account.

    Make sure that you are using the same account that you used on the mobile app.

     

    If it doesn’t work, please contact the support team through this link: https://help.manychat.com/hc/en-us/p/get_support_page

    rodrigosilvano.pt | Automate with intelligence - Surprise with experience
      rodrigo_silvano
      Forum|alt.badge.img+4

      Hey, ​@Request Sent 

      Were you able to solve it? 

      rodrigosilvano.pt | Automate with intelligence - Surprise with experience
        E
        • eunsong0070
        • Up-and-comer
        • August 10, 2026

        Hello, my Instagram account @eunsong0070 is showing as already connected to another ManyChat account.

        I have already removed all ManyChat-related connections from Instagram/Meta, and I also requested deletion of the other Instagram account that was connected. However, @eunsong0070 is still showing as already connected.

        Please remove the existing ManyChat connection for @eunsong0070 so I can connect it to my current ManyChat account.

        I am the owner of the Instagram account @eunsong0070.

         

        rodrigo_silvano
        Forum|alt.badge.img+4

        Hey ​@eunsong0070 
        You have to contact Manychat Support so they can assist you further.
        Please use this link: https://help.manychat.com/hc/en-us/p/get_support_page

        rodrigosilvano.pt | Automate with intelligence - Surprise with experience
        Community Terms & ConditionsAccessibility statement