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Unable to connect my Instagram account to Manychat

  • April 12, 2025
  • 2 replies
  • 95 views

Request Sent

Issue:

I am unable to connect my Instagram account to ManyChat no matter what I try, and I keep getting the message "Request Sent". All the settings are correct. I was previously connected through the ManyChat app, but after Log Out, I can no longer reconnect.

I followed the instructions in Facebook Business Suite, and everything is set up properly. However, every time I try to connect, the "Request Sent" error appears and the connection still doesn't work.

Please guide me on what I need to do to resolve this issue

2 replies

rodrigo_silvano
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  • Manychat Community Moderator
  • 1001 replies
  • April 13, 2025

Hey, ​@Request Sent 

That means that the Instagram account is already connected to a Manychat account.

Make sure that you are using the same account that you used on the mobile app.

 

If it doesn’t work, please contact the support team through this link: https://help.manychat.com/hc/en-us/p/get_support_page


rodrigo_silvano
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  • Manychat Community Moderator
  • 1001 replies
  • May 11, 2025

Hey, ​@Request Sent 

Were you able to solve it?