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I am on a Free Plan. I am using Auto-DM Links From Comments feature. I have created 4 automations. My Free Contacts Limit is 0/1000.

I am not using any Pro Feature.

Now I am unable to create new automation. As I press the Go Live button, it prompts me to buy Pro Version.

Please help to resolve this problem or please share email or something which can connect me directly to Manychat team.

 

Thank you.

Hi, the same here. I do not understand why it does not work. Hope it’s just a bug and will be resolved soon.


Hey, ​@Dhruval 

I also answered this question to ​@olaszsarokagival here: 

 

You can have only 3 keywords per free account. How many do you currently have?

Here, https://manychat.com/pricing, you can find the full comparison between free and pro plan.

 

Let me know if this helps 🙂


Hi, ​@rodrigo_silvano 

Thank you for resolving the issue.


I have the same issue, and i only have 3 keywords set up. Don´t know what to do next. 


Hey, ​@Gerstin 

Go to https://manychat.com/pricing and check if is everything under the limits.

 

Example:

You can’t have more than 10 tags in your account

or

You can’t have more than 3 keywords

 

Also, check your automations to understand if you’re not using any PRO features like conditions, smart delays, external requests, etc.

 

Gustavo has already replied to you here:

 


Here the same problem, I am following all rules and conditions and its asking me to go PRO. Please, can I send link to support who will check it for me?


Hey, ​@petradurica!

Can you take a screenshot of your automation to see how it's built? If the pop-up to upgrade to Pro is appearing, usually means that your automations are using a Pro feature.


here:

 

 


Thanks for the screenshots ​@petradurica !

I see you’re using the quick automations templates, so there’s no way to add pro features in there.

So, how many automations do you currently have activated? And how many keywords are you using at the moment?


I have 3 active automations, just 1 keyword

 


I see many people have the same problem with 4th automation. Is this a bug?


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