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Unable to log in to maychat due to Facebook deactivation

  • February 14, 2024
  • 7 replies
  • 638 views

yedarm park

My Facebook account has been disabled for unknown reasons. I logged in on Facebook and was using it in conjunction with my Instagram.

I can't log in to maychat due to deactivation of my Facebook account. I'd like to change the link to another Facebook account, but when I asked the companychat customer center, I'm only getting answers from robots.

How can I solve this problem? Every month, you can't use manychat $15 is being paid.

Best answer by Marina

Hello! Yes, sure.

@yedarm park, please use this direct link to report your login issue: https://support.manychat.com/en/support/tickets/new?ticket_form=can%27t_sign_in

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Gustavo Boregio
Forum|alt.badge.img+6

Email support@manychat.com

Give them as much details as possible when you open the ticket so they can help you faster.

Also, did you have any other Admins on the ManyChat account? You could ask them to add your new FB account to it so you can have access.


yedarm park

support@manychat.com When I sent an e-mail here, I received an automatic e-mail answer asking me to contact the customer center because the e-mail cannot be sent or received.

Also, even when we inquired about it with manchat support, we did not take any action other than automatic answers. Where should I ask?


Gustavo Boregio
Forum|alt.badge.img+6

@Marina maybe you can help here?


Marina
Manychat Team Member
  • Head of Community
  • February 15, 2024

Hello! Yes, sure.

@yedarm park, please use this direct link to report your login issue: https://support.manychat.com/en/support/tickets/new?ticket_form=can%27t_sign_in


dyerferson sellin

VocΓͺ conseguiu resolver a situaΓ§Γ£o? estou com uma igual


Scott Hamett

I have this same problem and no help from facebook what so ever.


fer pieretti nutri

voce consegui resolver? estou com mesmo problema.


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