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Question

Unable to Renew My ManyChat Pro Subscription

  • August 11, 2026
  • 1 comment
  • 17 views

innolife

Hi,

I’m unable to reactivate my ManyChat Pro subscription. My previous subscription ended on June 8, 2026, and all invoices are marked as paid.

When I click “Return to PRO,” I receive the following error:

“Sorry, we cannot renew the subscription right now. Please contact our friendly support to proceed.”

I have also tried clearing my browser cache and logging in again, but the issue remains. Could you please check my account and let me know how I can reactivate the Marketing Automation Pro plan?

Thank you.

1 reply

Gustavo Boregio
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  • Community Moderator & Expert
  • August 12, 2026

Hey ​@innolife you need to contact support, they’re the only ones able to help you with billing issues.

Here’s how: https://help.manychat.com/hc/en-us/articles/14281086345244-How-to-get-support-from-Manychat

If you get stuck in the AI bot, use the form at the bottom of this page to open a ticket.