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Unable to turn on trigger for all posts

  • April 24, 2025
  • 1 reply
  • 23 views

Asad
  • Up-and-Comer
  • 2 replies

When we setup trigger for all posts we are unable to activate it. But when we select specific post the trigger is properly working. We are on Pro Plan. 

 

 

Best answer by rogerioaraujo

Hello ​@Asad ,

I suggest opening the automation. Once it’s open, check the triggers and try activating them manually to see if any specific error message appears. Alternatively, you can delete the trigger and add it again in case there's an issue. The trigger setup is quite straightforward — you can follow this step-by-step guide from ManyChat to ensure everything is configured correctly:

https://help.manychat.com/hc/en-us/articles/14281275933724-Instagram-Live-Comments-Trigger

Let me know if this helps!

1 reply

rogerioaraujo
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  • Flow Scholar
  • 495 replies
  • Answer
  • April 24, 2025

Hello ​@Asad ,

I suggest opening the automation. Once it’s open, check the triggers and try activating them manually to see if any specific error message appears. Alternatively, you can delete the trigger and add it again in case there's an issue. The trigger setup is quite straightforward — you can follow this step-by-step guide from ManyChat to ensure everything is configured correctly:

https://help.manychat.com/hc/en-us/articles/14281275933724-Instagram-Live-Comments-Trigger

Let me know if this helps!