Can someone watch this video and help me understand why I can not connect to my IG account to send DM to new followers?
www.loom.com/share/11e93fb15d2349d9ba3858f4e27e9b33?from_recorder=1&focus_title=1
Thanks!
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Hi,
I have exactly the same issue :-(
The AI support assistant says it’s because there’s a mismatch between my Meta Business account and the Instagram account I’m trying to connect — but there isn’t.
I opened a support ticket, we’ll see...
Running into the exact same issue, unable to login in this way with either Instagram or my Facebook.
Hey,
Manychat has already escalated it to the team and they’re actively investigating it! As soon as they have more information or a solution, they’ll be in touch!
Thank you all for your patience! 🙂
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