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Question

unknown error

  • December 26, 2025
  • 4 replies
  • 19 views

Blaze

Hi, I trying to add an automation dm and everytime after I press preview and go live it tells me unknown error. 

Does anyone have this issue or had it before and resolved it? And how?

4 replies

rodrigo_silvano
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  • Manychat Community Moderator
  • December 26, 2025

Hey, ​@Blaze 
I’m sorry that you’re facing this error! 😕

Did you try to delete that automation and do it again? This is happening with all your automation or just with this one? 

 


Blaze
  • Author
  • Up-and-Comer
  • December 27, 2025

Hey, yeah I deleted it and made a new one. Luckily it worked thank you!


Blaze
  • Author
  • Up-and-Comer
  • December 27, 2025

Hey, ​@rodrigo_silvano after my automation has been love for hours it hasn't sent not one dm. Its not working


rodrigo_silvano
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  • Manychat Community Moderator
  • December 27, 2025

@Blaze  What do you see in the Inbox regarding the conversations that are supposed to activate the automation?