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unknown error

  • December 26, 2025
  • 4 comments
  • 182 views
Blaze

Hi, I trying to add an automation dm and everytime after I press preview and go live it tells me unknown error. 

Does anyone have this issue or had it before and resolved it? And how?

    4 replies

    rodrigo_silvano
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    • rodrigo_silvano
    • Community Moderator
    • December 26, 2025

    Hey, ​@Blaze 
    I’m sorry that you’re facing this error! 😕

    Did you try to delete that automation and do it again? This is happening with all your automation or just with this one? 

     

    rodrigosilvano.pt | Automate with intelligence - Surprise with experience
    Blaze
    • Blaze
    • Author
    • Up-and-comer
    • December 27, 2025

    Hey, yeah I deleted it and made a new one. Luckily it worked thank you!

      Blaze
      • Blaze
      • Author
      • Up-and-comer
      • December 27, 2025

      Hey, ​@rodrigo_silvano after my automation has been love for hours it hasn't sent not one dm. Its not working

      rodrigo_silvano
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      • rodrigo_silvano
      • Community Moderator
      • December 27, 2025

      ​@Blaze  What do you see in the Inbox regarding the conversations that are supposed to activate the automation?

      rodrigosilvano.pt | Automate with intelligence - Surprise with experience
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