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unknown Error / "couldn't create Automation"

  • December 29, 2025
  • 2 replies
  • 66 views

LukesPic

Hey! 

I would love to start a "say hi to new followers" Automation in Manychat

 

Sadly I get the "unknown error" text on my Mobile Phone Manychat App, aswell as when I try it on the desktop Website with "couldn't create Automation" 

 

I have the free plan and would just love to use this simple Automation before paying 

 

I re-connected my Instagram with my Facebook Business Account and it should be perfectly fine, but sadly its not working since days.…

 

Thank you! 

2 replies

Deepen
  • Up-and-Comer
  • January 2, 2026

I am facing the same problem. I have upgraded plant to pro but have no luck. I was able to set up “Auto-DM links from comments” automation which works fine.

Its so frustrating to not find support for this issue. I tried refreshing my account permissions and clearing out session cache and cookies but nothing seems to help much.


rodrigo_silvano
Forum|alt.badge.img+4
  • Manychat Community Moderator
  • January 12, 2026

Hey, ​@LukesPic 

Have you tried to clean your browser’s cache? Sometimes it could be the issue on these situations. 🙂

Please try it and let me know if that worked!