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Question

Unsubscribing contacts from account no longer take effect ? Under new pricing and tier. Even deleting them no longer deducts.

  • July 1, 2026
  • 1 comment
  • 7 views

Prime

Unsubscribing contacts from account no longer take effect ? Under new pricing and tier. Even deleting them no longer deducts. 

I have getting message

Your new contacts aren’t getting automations. You’ve hit your plan limit.

I deleted unsubbed all of my contacts still my automation is not working. 

 

1 reply

Gustavo Boregio
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  • Community Moderator & Expert
  • July 1, 2026

@Prime that’s correct, in the new pricing deleting contacts will not decrease your active contacts counter.

You’ll need to upgrade to continue using Manychat, or enable the overage fees.