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Unsusbscribe BOT

  • July 9, 2025
  • 4 replies
  • 21 views

Mcaldarini
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Hi this is from the Unsubscribe from Bot automation on whatsapp.

 

1) is it possible to have quick replies on whatsapp???

2) why START is not showed in the chat on whatsapp? if user doesn't no will never reply START

3) is it possibile to add more quick reply? for what make sense?

4) what means "if contact hasn’t engaged"?

5) what next step can be chosen? What make sense?

 

 

 

4 replies

Fabio Gaulke
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  • Manychat Community Moderator
  • 1404 replies
  • July 9, 2025

Hi, ​@Mcaldarini!

 

I suppose this flow is kind of “broken”. 🫠

I faced the same problem/ questioning a time ago and just updated it in a way it “works”…

The “quick reply” doesn't even appear to click or interact (WhatsApp has nothing similar to quick replies, just buttons) and that options in your images also don't work. Once you change something there and update the automation, it simply disappears. 😅 - AND you must connect something to that “ghost quick reply.

Therefore, I came up with this weird thing:

  • I can't delete the quick reply, so I kept it as is.
  • Added a Button to “comeback”.
  • Connected it to a comeback message.

This way, if someone opts-out and taps the button, it will start a new conversation and opt the contact in once again.

 

Hope this helps somehow...


Mcaldarini
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  • Author
  • Channel Explorer
  • 20 replies
  • July 10, 2025

thanks I did something similar, too.

can I ask about the action in your pic?

What the Zap is about? (I know it’s Zapier) but I mean what kind of strategy is there?

thanks in advance!


Fabio Gaulke
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  • Manychat Community Moderator
  • 1404 replies
  • July 16, 2025

thanks I did something similar, too.

can I ask about the action in your pic?

What the Zap is about? (I know it’s Zapier) but I mean what kind of strategy is there?

thanks in advance!

 

Hahaha… I'm laughing here. 😂

ZAP is just a very unformal way we call WhatsApp here in Brazil. That's just a Tag to those that opted out from WhatsApp. 😅


Raquel C
Manychat Team Member
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  • Manychat Community Manager
  • 237 replies
  • August 6, 2025

Hi ​@Mcaldarini did you solve your issue?