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Upgrading to Business not working

  • January 6, 2026
  • 1 reply
  • 27 views

BoliviailVisa

I am unable to upgrade my manychat from the current pack to Business… please help.. when i press get business it just refers me to the main dashboard.. 

 

Best answer by Raquel C

Hi ​@BoliviailVisa sorry to hear you’re having this issue and thank you for sharing the details - it really helps! 

According to your screenshot, your Manychat account is linked to the old pricing model. To switch to the new pricing model,  please contact support and they will provide instructions on how to proceed. 

 

 

1 reply

Raquel C
Manychat Team Member
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  • Manychat Community Manager
  • Answer
  • January 8, 2026

Hi ​@BoliviailVisa sorry to hear you’re having this issue and thank you for sharing the details - it really helps! 

According to your screenshot, your Manychat account is linked to the old pricing model. To switch to the new pricing model,  please contact support and they will provide instructions on how to proceed.