I’ve been using ManyChat for years and this is the first time I haven't been able to select the dropdown under PartnerApps in Ads Manager to select ManyChat. I have refreshed the permissions. Also, disconnected the permissions and reset them. The drop down to choose ManyChat as the Partner App is greyed out. Please help.
Question
Urgent: Ads Manager Partner App Not Working
This issue is happening due to Meta’s recent permission changes. Make sure you have full admin access to the Page, Ad Account, and ManyChat app in Business Settings. If the dropdown is still greyed out, remove ManyChat from Business Integrations and reconnect it from scratch. Clearing cache
Thank you. I tried all of those steps before posting. Does anyone know if this has to do with the AWS outage?
SAME. I've connected and reconnected a few times. I'm the only one who is the admin. I don't know what's up.
+4Hello eveyone!
Manychat has already reported to Meta support.
Please follow this thread:
Please enable the JSON code as a backup option. I’m resorting to using old ads that were previously connected to ManyChat which is throwing off my data.
Please enable the JSON code as a backup option. I’m resorting to using old ads that were previously connected to ManyChat which is throwing off my data.
Second this - can you please enable JSON code.
Sunday November 9th. This problem is back.
problem is back!!!
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