Buttons are not working on messenger, and havent been for the past 3-4 hours. Buttons still appear, but when a users clicks the button, the automations behind them do not fire. This has gone from working perfectly → not working at all.
This is occuring over multiple accounts + for my collegues too on accounts im not linked to. I have tried all the troubleshooting steps and its still not working. I submitted a critical ticket 2 hours ago but still havent recieved any word back. The manychat status page doesnt indicate this issue is know.
Can this please be flagged and fixed ASAP. It is critially impacting my business
Question
URGENT: Buttons Not Working On Messenger
Suffering the same problem too, the button automation is not working for me too. What happens is that it just sends the text but the next step/flow is not continuing
im having the same bad expirience in instagram. My menu buttons stopped working, after click they stop the flow. Already tried everything, refresshing the permistions ..etc
I’m experiencing this too! The last 48 hours. Did you find any solution?
Buttons are not working on messenger, and havent been for the past 3-4 hours. Buttons still appear, but when a users clicks the button, the automations behind them do not fire. This has gone from working perfectly → not working at all.
This is occuring over multiple accounts + for my collegues too on accounts im not linked to. I have tried all the troubleshooting steps and its still not working. I submitted a critical ticket 2 hours ago but still havent recieved any word back. The manychat status page doesnt indicate this issue is know.
Can this please be flagged and fixed ASAP. It is critially impacting my business
Hi! I solved my problem. You need to call support on Meta. They are changing a lot of things, maybe it will be soon normalized. In the metabusiness suite, search for a chat icon and explain your situation, including manychat handover protocol issue. :)
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.