The data collection block for receiving files and images and saving the link to a custom field has stopped working.
No matter what image or file sent by the user on whatsapp, our manychat bot does not show it. The problem started about 2-3 hours ago. We do no longer see images sent by users and it has broken our flow. Anyone facing this too?
Solved
[Urgent] Data Collection Block is broken for Images & Files
Best answer by Gustavo Boregio
Hey
https://app.manychat.com/flowPlayerPage?share_hash=639235_26c4cfa1b8b03092d9d4908bbd1e09a2a221ccf0
If you continue to experience this issue, I suggest you contact support.
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